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YOUR PARTNER FOR WOOD

Steps in the European ordering process

1. Request

The ordering process starts after receiving your request.

2. Signing the contract

After the possibilities of implementing your requirements of the order are checked and the contract terms are agreed upon, we send/present it to you for your signature. After signing the contract, you must provide us with a letter of credit or make an advance payment for orders to Asia.

3. Planning and transportation

Based on the contract, our logistics department team take care of your order’s delivery and plan the best transportation conditions (Asia orders are sent in fumigated containers; Europe orders can be picked up by your transport).

4. Submission of documents

Our team prepares a package of documents with an invoice and other necessary documents.

5. Your order arrives

1. Request

The ordering process starts after receiving your request.

2. Signing the contract

After the possibilities of implementing your requirements of the order are checked and the contract terms are agreed upon, we send/present it to you for your signature. After signing the contract, you must provide us with a letter of credit or make an advance payment for orders to Asia.

3. Planning and transportation

Based on the contract, our logistics department team take care of your order’s delivery and plan the best transportation conditions (Asia orders are sent in fumigated containers; Europe orders can be picked up by your transport).

4. Submission of documents

Our team prepares a package of documents with an invoice and other necessary documents.

5. Your order arrives

If you have any questions at any stage of the process, please contact our Customer Service Managers.

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